This policy describes how Our Local Collective collects and uses information on this website and in the Our Local Collective mobile app (a signed-in view of the same system).

Information we collect

• Account. Name, email, phone, company. Staff may sign in with phone + PIN instead of a password.
• Job and estimate content. Addresses, rooms, photos, videos, messages, invoices, and time punches you or the crew enter.
• Device. App version, cookies/session so you stay signed in, and crash/network logs needed to run the service.
• Camera, microphone, and photo library. Only when you attach jobsite or estimate media. The app does not take photos in the background.
• Payments. Card metadata from Stripe when you pay an invoice or deposit. We do not store full card numbers.

How we use it

To run the contractor OS (login, estimates, schedule, field photos, invoices, payroll hours), send transactional email/SMS, prevent abuse, and comply with law. We do not sell customer lists.

Sharing

Hosting, email, SMS, and Stripe as processors. Crew and office users on the same hub see job data they need to do the work. Homeowners see their own portal, not the whole company.

Retention

Job files, invoices, and time punches are the contractor’s business records and are kept after you close a login, for as long as the contractor is required to keep them.

Delete your login

You can close your app/website login at ourlocalcollective.org/delete-account/. That signs you out everywhere and turns off PIN/password. It does not erase the contractor’s job record.

Contact

Use the contact information on this website. Terms of service.